Family Run Locksmith Services
Hi, I’m Paul, your local locksmith based in Hebburn and proudly serving Newcastle, Gateshead, South Shields, Sunderland and surrounding areas. I run a veteran-owned, independent business with a strong focus on integrity and reliability.
I'm a fully DBS checked and vetted locksmith offering professional services with no call-out fees and no hidden charges – the price I quote is the price you pay. I’m available 24/7 for emergencies and scheduled appointments.
With years of hands-on experience, I’m not part of a national chain or call centre – when you call, you speak directly to me and I’ll be the one turning up to do the work. I believe in honest workmanship, rapid response, and clear communication.
NE Locks serves both residential and commercial customers. I aim to respond within 15–30 minutes wherever possible.
10% discount available for veterans, NHS staff, OAPs, and students. Call 07857 367 316 any time for fast, friendly help from your local expert locksmith.
You may be wondering why you should choose NE Locks. We’re a veteran-owned, independent locksmith business based in Hebburn, and we proudly serve the North East of England. Unlike national chains, we offer a personal, local service without the use of call centres. With over 8 years of experience and a strong local reputation, our customers rely on us because they know we provide reliable, honest, and efficient service.
We’re fully qualified, DBS-checked, and trained by industry-recognised providers. Your security is our priority, and we aim to deliver expert advice, quality workmanship, and a fast response—every time.
From emergency callouts to lock repairs and replacements, we provide outstanding value with no hidden fees or inflated charges.
The price I quote is the price you will pay. As I am local I can also be with you much quicker than a call centre locksmith would be and I also understand the local community and can therefore advise on the best course of action to suit you.
Every job is different, and costs can vary depending on the type of lock, the time of day, and the complexity of the work. At NE Locks, we provide honest, up-front pricing with no hidden charges. You’ll always know what to expect before any work begins. While most jobs are straightforward, some may require additional work or specialist parts. In such cases, all costs will be clearly explained and agreed with you before we proceed.
We accept all major credit and debit cards as well as cash. A receipt can be provided upon request for every job.
Yes, we provide free, no-obligation quotes either over the phone or in person. We’re happy to assess your needs and recommend the best solution for your security requirements.
NE Locks is not currently VAT registered, so there is no VAT added to your invoice — the price you’re quoted is the price you pay.
All parts fitted by NE Locks come with a 12-month guarantee. We stand by the quality of our workmanship and are committed to your long-term satisfaction.
Our vans are fully stocked with a wide range of locks, cylinders, mechanisms, and tools. This means most jobs can be completed in one visit without delay.
In an emergency, NE Locks aims to be with you within 30 to 60 minutes, depending on your location and traffic conditions. We operate across Newcastle, Gateshead, South Shields, and surrounding areas.
We specialise in non-destructive entry techniques, meaning we aim to open your lock without causing any damage. We always assess whether repair is possible before recommending replacement, helping you save money.
Yes, we stock a range of high-quality locks to suit different door types and security requirements. We’re happy to show you options and help you choose what’s best for your needs and budget.
We will only recommend replacing a lock if it cannot be repaired safely. Wherever possible, we aim to service or upgrade your existing locks to keep costs down.
Yes, we offer flexible appointment times and can arrange visits around your schedule, including evenings and weekends.
We can only attend a friend’s or relative’s property if we have clear authorisation from the legal occupier. We will also require proof of identity and contact details before proceeding with any work.
Yes, we provide security advice on lock upgrades, anti-snap cylinders, door reinforcement, and other home and business security enhancements. We’ll help ensure your property is as secure as possible.
We install locks that meet British Standards (BS3621 or TS007 where applicable). Let us know if your insurance provider requires a specific standard, and we’ll ensure compliance.
My name is Paul, and I will be the locksmith attending. NE Locks is an independent, veteran-owned local business — not a franchise or national chain.
Yes, I always carry photographic ID and am fully DBS checked. Your peace of mind and trust are important to me.
We offer thorough assessments of your door and window security, and can recommend upgrades to keep your home or business safe. This includes anti-snap locks, sash jammers, hinge bolts, and more.
Absolutely. NE Locks offers a 24/7 emergency locksmith service 365 days a year. Whether it’s early morning or the middle of the night, we’re ready to help.
Yes, NE Locks provides locksmith services for commercial properties including offices, shops, and landlords. We can assist with master key systems, lock upgrades, and emergency access.
Most jobs are completed on the first visit. In the rare case a specific part needs ordering, we will return promptly to finish the job at no extra call-out fee.
Yes, we offer a Home Movers Lock Package designed for new homeowners. This includes changing or upgrading locks to ensure you are the only person with keys to your new property.
